Privacy Policy

We respect your privacy and are committed to protecting your personal information. Learn how we handle your data responsibly.

Effective Date: September 18, 2025 Last Updated: September 18, 2025

Introduction

Welcome to AI Hair Styler ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application (the "App").

Important: By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

Information We Collect

1. User-Provided Images

  • Photos: When you upload photos from your device gallery or take photos using your camera, these images are processed to generate AI-powered hairstyle previews
  • Processing: Your photos are temporarily sent to Google's Gemini AI API for processing but are never stored on our servers
  • Consent: Before any image is uploaded and processed, you will see a consent popup stating: "Your photos are processed securely by AI and never stored"
  • Content Safety: We use Google Vision SafeSearch API to scan uploaded images and prevent processing of explicit content. Scan results are not stored

Privacy First: Your photos are never stored on our servers and are immediately discarded after processing.

2. Automatically Collected Information

Usage Data (via Google Firebase Analytics)

We collect anonymized data about how you interact with our App to help us improve your experience:

  • App interaction events (e.g., 'photo_upload', 'style_previewed', 'subscription_started')
  • Technical properties: file_size, face_detected, style_id, user_tier, plan_type, price, credits_remaining, pack_size
  • This data is anonymized and cannot be used to identify you personally

Diagnostic Data (via Google Firebase Crashlytics)

We collect technical information to ensure App stability:

  • Crash logs and error reports
  • Performance data (e.g., startup time)
  • This data is anonymized and used solely for technical improvements

3. Financial Information

  • Payment Processing: All purchases and subscriptions are handled through Google Play Billing
  • No Direct Collection: We do not collect, process, or store any payment information ourselves
  • Google Play: All financial data is managed securely by Google Play according to their privacy policies

How We Use Your Information

We use the collected information for the following purposes:

  • Core Functionality: Processing your photos through AI to generate hairstyle previews
  • App Improvement: Analyzing usage patterns to enhance features and user experience
  • Technical Maintenance: Identifying and fixing bugs, crashes, and performance issues
  • Content Safety: Ensuring inappropriate content is not processed through our AI services
  • Service Delivery: Managing your subscription status and credit balance

Data Storage

Server-Side Storage

  • Images: We do NOT store any user images on our servers
  • Personal Data: No personally identifiable information is stored on our servers

Local Storage (On Your Device)

  • Saved Previews: Generated hairstyle previews are saved locally in your device's "Saved Styles" gallery
  • User Preferences: App settings and preferences are stored locally
  • Credit Balance: Your remaining credits are stored locally on your device
  • User Control: You can delete saved previews at any time through the App's "Saved Styles" section

Third-Party Services

Our App integrates with the following third-party services:

Google Gemini AI API

  • Purpose: Processing your photos to generate hairstyle previews
  • Data Shared: Temporarily uploaded images only
  • Storage: Images are not stored by the API provider and are discarded after processing
  • Consent: Required before each upload

Google Firebase (Analytics & Crashlytics)

  • Purpose: App analytics and crash reporting
  • Data Shared: Anonymized usage and diagnostic data
  • Privacy: Data cannot be used to identify individual users

Google Play Services

  • Purpose: Subscription management and payment processing
  • Data Handled: All financial transactions and subscription data
  • Security: Managed according to Google's privacy and security standards

Google Vision SafeSearch API

  • Purpose: Content safety scanning
  • Data Shared: Uploaded images for safety analysis
  • Storage: Scan results are not stored

Data Sharing and Disclosure

  • No Data Sales: We do not sell, trade, or rent your personal information to third parties
  • Necessary Sharing: Information is only shared with the third-party services listed above, and only as necessary for App functionality
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety

International Data Transfers

Your information may be processed by Google services on servers located in various countries. These transfers are protected by:

  • Standard contractual clauses
  • Google's comprehensive privacy and security measures
  • Compliance with applicable data protection laws

Your Rights and Controls

Consent Management

  • Explicit Consent: You must provide explicit consent before any photo processing
  • Withdrawal: You can refuse consent for photo processing at any time

Data Control

  • Local Data: Delete saved hairstyle previews anytime through the "Saved Styles" section
  • Subscription Management: Manage subscriptions and view purchase history through Google Play Store
  • Analytics Data: Contact us for inquiries about your anonymized analytics data

Communication Preferences

  • Policy Updates: We will notify you of material changes to this Privacy Policy within the App

Children's Privacy

Our App is designed for a general audience and is not specifically targeted at children. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Data transmission is encrypted using industry-standard protocols
  • Access Controls: Limited access to data on a need-to-know basis
  • Third-Party Security: We rely on Google's enterprise-grade security infrastructure
  • No Permanent Storage: User images are never permanently stored

Data Retention

  • Images: Not stored - immediately discarded after processing
  • Analytics Data: Retained according to Firebase Analytics retention settings (typically 26 months)
  • Diagnostic Data: Retained according to Firebase Crashlytics retention settings
  • Local Data: Remains on your device until you delete it

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through the App
  • For significant changes, we may provide additional notice

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@neuroxes.com
Website: https://neuroxes.com

For technical support or data-related inquiries, please include:

  • Your device model and operating system version
  • App version number
  • Detailed description of your inquiry