Delete Your Account & Data

Permanently remove your AI Hair Styler account and everything we store about it. This action is verified, irreversible, and usually takes less than a minute.

Applies to: Android & iOS accounts Processing time: Immediate

What will be deleted

  • Your account credit balance & usage history
  • Your subscription tier, status & renewal records
  • Any purchased credit packs on file
  • Linked device & purchase identifiers
  • Your sign-in profile (Firebase Authentication account)

What isn't affected

  • Your photos — we never store them in the first place
  • Billing history held by Google Play / Apple, managed in their apps
  • Anonymized analytics already stripped of any identifiers
  • Styles saved locally on your device (clear these in-app)

This can't be undone. Once your data is deleted and your account is removed, we cannot recover your credits, subscription record, or sign-in profile. If you have an active paid subscription, cancel it from the Google Play Store or App Store first to avoid being charged again after deletion.

  1. 1Verify Identity
  2. 2Confirm Deletion
  3. 3Complete

Sign in with the method you used to create your account. We use this only to verify ownership — we never see or store your password.

Forgot your password? Reset it from the app's sign-in screen, or use "Google Account" above if that's how you originally signed up.

Common questions

We verify ownership before deleting anything so that no one else can delete your account on your behalf. Signing in briefly confirms it's really you.

Deleting your account here does not cancel billing through Google Play or the App Store. Cancel your subscription from the store you subscribed through first, then return here to delete your account and data.

Deletion happens immediately once you confirm — your data and account are removed from our database and authentication system right away.

No. Deletion is permanent and cannot be reversed. You're welcome to create a new account at any time by signing up again in the app.

Email support@neuroxes.com with your account email and a description of the issue, and we'll help you complete the deletion manually.