AI Plant Identifier

Privacy Policy

Effective Date: November 5, 2025

Welcome to AI Plant Identifier. We are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address
  • Display name
  • Firebase User ID (UID)
  • Account creation timestamp
  • Subscription tier and status
  • Credit usage and bonus credits earned

1.2 Plant Identification Data

To provide plant identification services, we process:

  • Plant photos you upload or capture
  • AI-generated plant descriptions and care guides
  • Health assessments and recommendations
  • Care routine tracking and progress logs
  • Plant diary entries and notes

1.3 Usage Information

We track usage patterns to improve our service:

  • Credit consumption and monthly resets
  • Feature usage statistics
  • Task completion timestamps
  • AI Coach chat history (stored locally)

1.4 Device Information

For anonymous users and technical functionality:

  • Sanitized device identifiers for credit tracking
  • Device type and operating system version
  • App version and build information

2. How We Use Your Information

We use the collected information for the following purposes:

🌱

Plant Identification

Process your plant photos to provide accurate species identification and care recommendations

👤

Account Management

Maintain your profile, subscription status, and credit balance across devices

🔔

Care Reminders

Schedule and deliver notifications for plant watering and maintenance tasks

💳

Purchases & Billing

Process in-app purchases and manage subscription transactions

📊

Service Improvement

Analyze usage patterns to enhance features and user experience

🤖

AI Coach Support

Provide personalized plant care guidance through conversational AI

3. Data Sharing and Third-Party Services

We share data with trusted third-party services to deliver our app's functionality:

Service Provider
Purpose
Data Shared
Firebase (Google)
Authentication, user profiles, real-time data sync
Email, UID, subscription status, credit usage, device-level metrics
OpenAI
Plant identification and AI-powered care guidance
Base64-encoded plant images, analysis prompts
Google AdMob
Display rewarded ads for bonus credits
Standard advertising identifiers and device context
Google Play / Apple App Store
Process in-app purchases and subscriptions
Transaction IDs, product identifiers, pricing (no payment card data)

Note: We do not sell your personal information to third parties. Data sharing is limited to service provision and occurs through secure, encrypted channels.

4. Data Storage and Retention

Cloud Storage (Firebase)

Account profiles, subscription data, and credit balances are stored in Firebase Realtime Database. This data persists until you delete your account.

Local Device Storage

Plant libraries, care routines, and AI Coach chat histories are cached locally using Hive and SharedPreferences. This data is deleted when you uninstall the app or clear app data.

Temporary Processing

Plant images sent to OpenAI for identification are processed transiently and not permanently stored by the AI service.

Retention Period

We retain your data only as long as necessary to provide services or as required by law. Deleted accounts are purged within 30 days.

5. Your Rights and Controls

You have the following rights regarding your personal information:

Access Your Data

View and export your account information, plant library, and usage history through the app

Delete Your Account

Permanently remove your account and associated Firebase data from our servers

Clear Local Data

Delete plant records, chat histories, and cached data stored on your device

Manage Notifications

Control reminder permissions and notification preferences at the OS level

Opt Out of Ads

Skip rewarded ads (though this means you won't receive bonus credits)

Withdraw Consent

Revoke permissions for camera, storage, or notifications at any time

6. Security Measures

We implement industry-standard security practices to protect your information:

  • Encrypted Communications: All data transfers use HTTPS/TLS encryption
  • Firebase Security Rules: Database access is restricted to authenticated users' own data nodes
  • API Key Protection: Sensitive keys are stored outside the codebase and loaded securely at runtime
  • Sanitized Identifiers: Device IDs are processed to remove sensitive hardware information
  • Regular Updates: We maintain current security patches for all dependencies

Important: While we take reasonable precautions, no method of electronic storage or transmission is 100% secure. Please use strong passwords and keep your account credentials confidential.

7. App Permissions

AI Plant Identifier requires the following permissions to function:

📷

Camera

Capture photos of plants for identification

🖼️

Photo Library

Select existing plant images from your device

🌐

Internet Access

Connect to AI services, Firebase, and advertising networks

🔔

Notifications

Send plant care reminders and system alerts

Exact Alarms (Android)

Ensure timely delivery of scheduled reminders

🔄

Boot Completion (Android)

Reschedule reminders after device restarts

8. Children's Privacy

AI Plant Identifier is intended for users aged 13 and older (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under this age limit.

If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our service providers (Firebase, OpenAI) operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Regional Privacy Rights

European Economic Area (GDPR)

If you are in the EEA, you have additional rights including data portability, restriction of processing, and the right to lodge complaints with supervisory authorities.

California (CCPA/CPRA)

California residents may request information about categories of personal information collected, sources, business purposes, and third parties we share with.

Other Jurisdictions

We comply with applicable privacy laws in all regions where we operate. Contact us for region-specific information.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will:

  • Update the "Effective Date" at the top of this policy
  • Notify you via in-app notification or email
  • Request renewed consent where required by law

We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Support Portal: www.neuroxes.com
Response Time: We aim to respond to all inquiries within 7 business days

Thank you for trusting AI Plant Identifier with your plant care journey. Your privacy matters to us.